Consultant Care, our six step process.
Most agencies stop caring on the joining date. We do not. Consultant Care runs from the first screening call through onboarding, systems, training and the check-in calls that keep a placement working long after the start date.
What the process covers
- Pre screening, then eligibility verification
- Onboarding with risk and compliance checks
- Portal access, training and orientation
- Ongoing talent management after joining
Pre hire
Nobody reaches your shortlist without being tested and checked.
Pre screening
Interviews and testing against the brief, so we know the person can do the work before we put them in front of you.
Eligibility verification
Third party verification of education and work experience. What the CV says has to match what actually happened.
Onboarding, checked before day one
This is where the checks are done, before someone starts rather than after a problem appears.
- Background checks
- Field audits
- Drug screening where the role requires it, with written consent
- Client specific paperwork, including NDAs
Settling in
Systems, training and orientation, in the first two weeks.
Employee portal
Employee portal, timesheets, referral forms and benefits support, all in one place from day one.
Training and career path
Training and regular reviews, so people can see where the role leads.
Orientation
Code of conduct, policies, a benefits review, questions answered, and a clear explanation of who employs them and who directs their work.
Post hire talent management
This is the part that gets skipped elsewhere. Our HR team stays in contact with the people we place, on a schedule, whether or not anything is wrong. Small problems surface in these calls long before they become resignations.
Scheduled one-on-one calls
Booked in advance, not arranged in a hurry after something goes wrong.
Technical progress and attitude
We check how the work is going and how the person is fitting in.
Common questions answered
Payroll, leave, benefits and paperwork, handled without a chase.
Issues isolated early
We find problems while they are still small enough to fix.
Who employs you, explained again
People should always know who employs them and who to ask for what.
Job satisfaction checked
We ask directly, and we tell you what we hear.
When we run the whole function
If you hire continuously, we can take the recruitment function itself, not just individual roles.
Lower operating costs
A smaller permanent recruitment team and a cost structure you can plan around.
Lower cost per hire
Direct saving on job portal subscriptions, with reporting across every open role.
Less time per hire
Fewer hours spent on the recruitment process, and a faster route to market.
Better hiring quality
Access to specialist expertise and training, and a process that improves as it runs.
Want to see this applied to your team?
One call is enough for us to tell you which parts of this you actually need.